A marketing tip for retailers and hospitality for keeping customers coming back that costs nothing!
If you like a freebie – here it is. This is one of the most powerful things that any business can do. Be friendly! Think about it people want their shopping or dining experience to be a positive one. So here are some tips for how you can create a great customer experience.
- Hire staff that have a happy demeanour
- Smile when greeting customers
- Be attentive to customer needs
- Have a can do attitude to customer requests
- Be friendly to everyone who visits your business
- Say goodbye as they leave your premises or even better say “see you next time!”
AP Marketing Works can provide training in customer service for your staff.