Remember this important point; keeping customers costs less than replacing them.
The good news is that I can teach you how to keep your customers coming back, even when they’re tempted by cost cutting or aggressive marketing by your competitors. Measuring customer satisfaction regularly can reveal what your customers think of you and whether they are likely to leave.
Regular communication helps build strong relationships with your customers. I can help you work out what to say, how to say it and when to communicate. If you don’t want to keep certain customers, I can help with that too!
To learn more about services that can help you keep your customers, look over my info on Customer Satisfaction Research, Strategy and Planning or by the hour advice Consulting. If you just need some Coaching with what you are already doing, contact me directly for an obligation free quote.
Marketing Dynamo, Small Business Expert, Business Owner & Self Confessed Tijuana Brass Fan.